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Blood Donor Phlebotomist

Company: Houston Methodist
Location: Houston
Posted on: November 13, 2019

Job Description:

Location:
Houston Methodist Hospital
6565 Fannin St.
Houston, TX 77030

Category: Laboratory Services

Job Type: PRN
Posted Date: Dec. 18, 2018
Work Shift: DAY
Work Week: M - F

Job Summary
08/2017
JOB SUMMARY
The Blood Donor Phlebotomist collects whole blood and donor apheresis products by established protocols. Responsibilities include performing pre-donation screening, processing whole blood into components as needed, and performing critical processes which necessitates a knowledge of standards required by accrediting agencies for Blood Bank and Blood Donor Center.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental --Scope of Service-- and --Provision of Care-- plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

I. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

II. Focuses on patient/customer safety
III. Delivers personalized service using HM Service Standards
IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V. Intentionally rounds with patients/customers to ensure their needs are being met
VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES

PEOPLE -- 20%
1. Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent donor and patient care information and data in a comprehensive manner. (EF)

SERVICE - 20%
1. Greets donors, patients, and visitors in a clear and professional manner. Answers telephone in a timely and professional manner; routes calls to appropriate person. (EF)
2. Performs and accurately evaluates donor/patient pre-donation screening and medical history in accordance with requirements of regulatory agencies. (EF)
3. Performs a variety of Laboratory Information System functions. Documents the donor visit, ensures patients have correct registration, and documents the processing of blood components according to requirements of regulatory agencies. (EF)
4. Organizes workload and sets priorities. Utilizes all available work time by assisting others and performing additional tasks. Maintains a well stocked, clean and organized work area. (EF)

QUALITY/SAFETY - 40%
1. Accurately identifies patient/donor/unit for phlebotomy procedures, obtains correct specimens and labels them appropriately. Collects appropriate whole blood from donors using accurate and sterile technique. Prepares quality components from whole blood by established procedures in accordance with standards of accrediting agencies. (EF)
2. Appropriately prepares instruments for donor apheresis procedures. Performs donor apheresis procedures using accurate and sterile technique. (EF)
3. Monitors patients/donors for adverse effects from the donation. Reports all unusual occurrences, procedural discrepancies and adverse reactions to supervisory personnel. Assists physician or designee in the management of adverse effects from donation. (EF)
4. Appropriately collects samples, orders tests, and calculates results of component Quality Control. Performs, evaluates and documents quality control of equipment and procedures within established guidelines. (EF)
5. Recognizes problems, investigates the cause, takes remedial action or escalates to leader and notifies management for follow-up. (EF)
6. Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. (EF)

FINANCE - 10%
1. Adjusts work schedule to accommodate departmental/organizational needs. Appropriately utilizes the time recording system. (EF)
2. Uses department resources/equipment/supplies properly and efficiently. (EF)

GROWTH/INNOVATION - 10%
1. Participates in departmental projects activities, and seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Course in phlebotomy/venipuncture preferred

EXPERIENCE REQUIREMENTS
Requires two years whole blood collection experience which must include phlebotomy and donor apheresis experience
Previous data entry experience preferred

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
American Heart Association BLS
Certification as Phlebotomist by Board of Certification (ASCP), (ACA), (AMT), (NCCT) preferred

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
to perform the Essential Functions of the Job
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews
Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all donors, patients, visitors, physicians and co-workers
Demonstrates skills necessary for venipuncture and capillary techniques on patients and donors utilizing appropriate equipment and supplies for whole blood and donor apheresis collections
Strong organizational skills to handle a heavy workload and maintain accuracy
Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain donor records and other related documents
Independently adapts to multiple ongoing priorities including organizing work flow
Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity,national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor - priority referral Protected Veterans requested.

Company Profile
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodistis consistently ranked in U.S. News & World Report's ""Best Hospital"" list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of ""100 Best Companies To Work For"" since 2006. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.



Company Description:

At Houston Methodist, we take our responsibility as the region---s premier health care system seriously.With a national reputation for excellence in patient care, education and research, we hold ourselves --- and the careers we build --- to a higher standard. We invite you to find your place among the best of the best, and to stand with us in earning the trust of millions of people across the Houston Metro area every day.Houston Methodist is comprised of a nationally recognized academic medical center and six community hospitals with a history of health care innovation. For the tenth straight year we have been named to FORTUNE---s list of ---100 Best Companies to Work For--- and have also been ranked the no.1 hospital in Texas by U.S. News & World Report.Discover the difference for yourself and join Houston Methodist.

Keywords: Houston Methodist, The Woodlands , Blood Donor Phlebotomist, Healthcare , Houston, Texas

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